Support

F.A.Q

Why is my order taking more than two days of processing?

Sometimes we delay an order to guarantee that the product is fresh, if the product you order is going to have a new batch, we wait for the new batch, by doing this we make sure that you receive the best possible product , this process can delay your order one more day but it guarantees that you will always receive the freshest product.

Where can i store my cookies & for how long will they last?

It is important to make sure that the cookies are not exposed to heat or direct sunlight, in a cold place cookies can last up to 4 weeks.
Depending on the variety, the cookie can be put in the freezer and last up to 6 months. This applies to cookies that can be re-heated in the microwave such as chocolate chip cookies.

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Photo up-loader tool

Click or drag files to this area to upload. You can upload up to 3 files.

You can use the Photo up loader tool only for these purposes: If you receive a broken product or a product is missing from your order. Please note : the photo must be clear and must be taken immediately when the order is received ,any photo sent more than two days after the delivery will not be valid for a refund or replacement. You can also use this tool to resolve any issue or question or identification of a product.

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