F.A.Q

Sometimes we delay an order to guarantee that the product is fresh, if the product you order is going to have a new batch, we wait for the new batch, by doing this we make sure that you receive the best possible product , this process can delay your order one more day but it guarantees that you will always receive the freshest product.

  • It is important to make sure that the cookies are not exposed to heat or direct sunlight, in a cold place cookies can last up to 4 weeks.
  • Depending on the variety, the cookie can be put in the freezer and last up to 6 months. This applies to cookies that can be re-heated in the microwave such as chocolate chip cookies.
If for some reason we can not contact you via email we will try to call you.
If you have a question about your order please enter your order number here.
Click or drag files to this area to upload. You can upload up to 3 files.
You can use the Photo up loader tool only for these purposes: If you receive a broken product or a product is missing from your order. Please note : the photo must be clear and must be taken immediately when the order is received ,any photo sent more than two days after the delivery will not be valid for a refund or replacement. You can also use this tool to resolve any issue or question or identification of a product.
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