support
Important information
If you have any inquiries about any items you've bought from our store, please give us a call or fill out the form on this page.
Store phone number (509) 698-2022
About online orders
Please use the form on this page if you have questions about an online order, since the online orders are prepared at a different facility, the individual answering the phone when you call our store may not know the answer.
F.A.Q
Sometimes we delay an order to guarantee that the product is fresh, if the product you order is going to have a new batch, we wait for the new batch, by doing this we make sure that you receive the best possible product , this process can delay your order one more day but it guarantees that you will always receive the freshest product.
- It is important to make sure that the cookies are not exposed to heat or direct sunlight, in a cold place cookies can last up to 4 weeks.
- Depending on the variety, the cookie can be put in the freezer and last up to 6 months. This applies to cookies that can be re-heated in the microwave such as chocolate chip cookies.